Category: Digital

Transform Your Manufacturing Operations with Tangentia’s GenAI Solutions

Transform Your Manufacturing Operations with Tangentia's GenAI SolutionsTransform Your Manufacturing Operations with Tangentia's GenAI Solutions

Transform Your Manufacturing Operations with Tangentia's GenAI Solutions

The manufacturing sector is undergoing a transformative revolution with the advent of Generative AI (GenAI). This technology, which encompasses advanced machine learning models capable of generating new data and patterns, promises to redefine the industry’s landscape, driving unprecedented innovation and efficiency. At Tangentia, we are at the forefront of this transformation, helping businesses leverage GenAI to unlock new potentials and future-proof their operations.

The Role of GenAI in Manufacturing

GenAI is not just a technological upgrade; it represents a paradigm shift in how manufacturing processes are conceptualized, executed, and optimized. Here are key areas where GenAI is making a significant impact:

Design and Prototyping:
  • Enhanced Creativity: GenAI algorithms can generate novel designs and prototypes based on vast datasets, enabling more creative and efficient product development cycles.
  • Rapid Iteration: With AI-driven simulations, manufacturers can quickly iterate on designs, reducing the time and cost associated with traditional prototyping methods.
Predictive Maintenance:
  • Minimized Downtime: By analyzing data from sensors, machinery and other IoT devices, GenAI can predict equipment failures before they occur, allowing for proactive maintenance and minimizing production downtime.
  • Cost Efficiency: Predictive maintenance helps in reducing the overall maintenance costs by addressing issues before they escalate into significant problems.
Supply Chain Optimization:
  • Enhanced Forecasting: GenAI can analyze market trends, demand patterns, and supply chain variables to provide more accurate demand forecasts.
  • Efficient Logistics: AI-driven insights can optimize inventory levels and logistics, ensuring a smooth and cost-effective supply chain operation.
Quality Control:
  • Automated Inspections: GenAI-powered vision systems can perform real-time quality inspections, identifying defects with higher accuracy than human inspectors.
  • Consistent Standards: By continuously learning and adapting, these systems maintain high-quality standards across all production batches.

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Sign up for a free POC worth $5000 for Tangentia's TiA implementation at your manufacturing site. Book a discovery call with us today to find out more about what Tangentia Intelligent Automation solutions can do for you.

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Tangentia’s Expertise in Implementing GenAI

At Tangentia, we understand that implementing GenAI in manufacturing requires more than just technical knowledge; it requires a strategic approach that aligns with your business goals. Here’s how we can help:

  • Customized Solutions: We offer tailored GenAI solutions that fit the unique needs of your manufacturing processes, ensuring seamless integration and maximum impact.
  • Scalable Implementation: Our team ensures that your GenAI deployment is scalable, allowing for future growth and adaptation as your business evolves.
  • Comprehensive Support: From initial consultation to ongoing support, Tangentia provides end-to-end services to ensure your GenAI projects are successful and sustainable.
  • Expert Training: We provide training for your workforce to effectively leverage GenAI tools, ensuring that your team is equipped to maximize the benefits of this technology.
The Future of Manufacturing with Tangentia and GenAI

The future of manufacturing is here, and it is powered by GenAI and Intelligent Automation. At Tangentia, we are committed to driving this autonomous transformation, helping businesses harness the power of AI to achieve new heights of innovation and efficiency. By partnering with us, you are not just adopting a new technology; you are embracing a future where your manufacturing processes are smarter, more agile, and more competitive.

Get Started on Your Intelligent Automation Journey Today

Book a discovery call with a Tangentia’s automation expert today to find out more.

Monthly Tangentia Byte December 2023

  • Tangentia Byte December 2023Tangentia Byte December 2023

    Monthly Tangentia Byte
    December 2023


Tangentia Byte – Celebrating 20 years of excellence with Tangentia




Stay in the Know: Updates and latest news from Tangentia

Here’s Why Tangentia India is a Great Place to Work

Here's Why Tangentia India is a Great Place to WorkHere's Why Tangentia India is a Great Place to Work

Here's Why Tangentia India is a Great Place to Work

For the third consecutive year, Tangentia India Technologies Pvt. Ltd. has been certified as a Great Place to Work by Great Place to Work® Institute (India) December 2023 – December 2024. Considered the ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures, the Great Place to Work® Certification is recognized worldwide by employees and employers.

As a world-leading provider of autonomous enterprise solutions, Tangentia has been helping companies make an impact using cutting-edge autonomous technology that enables them to transform and grow in today’s competitive digital automation landscape.

“At the center of delivering advanced autonomous solutions, creating ground-breaking innovations, and strengthening customer relationships is Tangentia’s driving force – its people,” says Vijay Thomas, CEO of Tangentia. “We’re proud of Tangentia being recognized as a ‘Great Place to Work’ three years in a row. This prestigious recognition has been bestowed on us due to the hard work and contribution of the entire team. ‘Dream, Work and Achieve’ is our team’s mantra which has helped us exceed customer expectations, set industry benchmarks, and push boundaries.” says Vijay.

Tangentia has always nurtured an inclusive work culture that fosters growth, promotes diversity, encourages education, and inspires teamwork. A ‘Great’ work culture that spans over two decades provides a platform for its employees to exchange ideas, perspectives, and knowledge. With the strategy of being closer to its customers in 2023, Tangentia opened new offices across India in addition to its existing offices in Goa. As a result, the team has grown exponentially over the last year. This is a testimony that Tangentia is genuinely a ‘Great Place to Work’.

A guest house facility for employees working over different time zones is also in place in Goa and Kerala offices. Tangentia has also embraced the new normal and has adopted a modern – hybrid work system that facilitates exposure from different global markets – Canada, America, Mexico, and India.

In addition to rewarding its employees through industry-recognized certifications, awards, bonuses, and other benefits, Tangentia welcomes its new employees with a joining bonus and welcome kit. While the team works smart, they make time for other activities, including festive celebrations, CSR initiatives, and off-sites. Tangentia is truly a Great Place to Work.

Interested in working with Tangentia? Visit tangentia.com/careers or write to careers@tangentia.com

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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada, USA, Mexico and India to implement their RPA strategies using an agile methodology.
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Elevate Your Operations – Crafting Intelligent Supply Chains with IBM Sterling and TiA

Elevate Your Operations - Crafting Intelligent Supply Chains with IBM Sterling and TiAElevate Your Operations - Crafting Intelligent Supply Chains with IBM Sterling and TiA

Elevate Your Operations – Crafting Intelligent Supply Chains with IBM Sterling and TiA

What is your organization doing to ensure that your B2B integrations are improving the flow of your essential data? Your company may rely on complex B2B integrations for your Electronic Data Interchange systems, to ensure that essential B2B solutions are able to communicate, and for a variety of other reasons.

The IBM Sterling B2B Integrator is a powerful B2B gateway that provides companies with a scalable and secure solution that’s always available for complex B2B integrations and all your EDI needs. This highly-customizable solution consolidates the flow of information across your B2B value chain and trading partner networks through a single, accessible gateway. Integrated with Tangentia's Intelligent Automation offering (TiA), IBM Sterling can also automate most of your repetitive and mundane processes and workflows with ease for increased productivity.

Supply Chain Solutions:
  • IBM Sterling Order Management: Elevate cross-channel efficiencies, refine complex product order management, and streamline fulfillment operations across commerce systems.
  • IBM Sterling Store Engagement: Extend control of store operations to associates through intuitive mobile applications, facilitating omni-channel offerings like “buy online, pick up in-store” and “ship from store.”
  • IBM Sterling Call Center: Address challenges in customer order management with tailored solutions for diverse business scenarios.
  • IBM Sterling Configure, Price, Quote: Disseminate product information across all channels, enabling accurate configuration, pricing, quoting, and ordering of products, services, and solution bundles.
  • IBM Sterling Inventory Visibility: Process high-volume inventory supply-and-demand updates, providing real-time availability across all e-commerce channels.
  • IBM Sterling Fulfillment Optimizer with Watson: Leverage the power of Watson to minimize the total cost of serving customers by analyzing big data and optimizing operations in both stores and distribution centers.
  • IBM Sterling Supply Chain Insights with Watson: Enhance supply chain visibility, quickly detect disruptions, and collaborate effectively with colleagues and IBM Watson™ to resolve issues.
  • IBM Sterling Inventory Control Tower: Gain insights into inventory across all locations, predict disruptions, and take proactive actions based on recommendations to respond faster to market changes and enhance customer experiences.
  • IBM Sterling Supply Chain Business Network: Establish reliable connections with suppliers and partners, gaining deep visibility into B2B transaction life cycles and partner performance through cognitive technologies.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for IBM Sterling and TiA implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what IBM Sterling can do for you.

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B2B Collaboration Solutions:
  1. IBM Sterling B2B Integrator: Run and manage processes according to your business requirements, supporting high-volume electronic message exchange, complex routing, translation, and interaction with multiple systems and external partners.
  2. IBM Sterling Secure Proxy: Ensure high-level data protection between external connections and your internal network, defining inbound and outbound node definitions for secure data exchange.
  3. IBM Sterling File Gateway: Facilitate movement of large file transfers with end-to-end visibility in a process-oriented, scalable framework, addressing challenges such as protocol and file brokering, automation, and data security.
  4. IBM Sterling Connect:Direct: Enable round-the-clock unattended operation for secure high-volume data exchange within and between enterprises.
  5. IBM Sterling Partner Engagement Manager: Accelerate onboarding, collaboration, interaction, monitoring, and visibility of activity flows between enterprises and their partners, customers, and suppliers.
  6. IBM Sterling Transformation Extender: Automate the transformation of complex high-volume transactions, supporting various standards-based B2B integrations and real-time integration of data from multiple applications and technologies.
  7. IBM Sterling Control Center: Centralize monitoring and management, allowing continuous oversight of business activities across the enterprise and the efficient management of Connect:Direct servers configuration and licenses.

At Tangentia, we are committed to providing innovative automation and smart B2B solutions that empower businesses to thrive in a dynamic and competitive landscape. Our partnership with IBM ensures the delivery of robust, scalable, and transformative solutions tailored to meet the evolving needs of modern enterprises.

Get Started on Your Supply Chain Transformation Journey Today

Book a discovery call with a member of Tangentia’s B2B automation team today to find out more about what we can do for you.

The AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerceThe AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerce

In the fast-paced world of online commerce, the relentless pursuit of innovation has been the driving force behind its exponential growth. E-commerce, once a novel concept, has now become an integral part of our daily lives, shaping the way we shop and interact with businesses.

However, as technology continues to evolve, so too does the landscape of e-commerce. One of the most transformative and disruptive forces in this digital realm is Artificial Intelligence (AI). Artificial Intelligence, often referred to simply as AI, represents a fusion of advanced algorithms, data analysis, and machine learning capabilities that enable computers to mimic human intelligence.

Over the past few years, AI has swiftly woven itself into the fabric of e-commerce, revolutionizing every aspect of the industry, from product discovery and personalized recommendations to supply chain optimization and customer service. Its impact is profound, reshaping the dynamics of the online marketplace and, in turn, redefining the expectations and behaviors of both consumers and businesses.

In this article, we will delve deep into the captivating realm of how Artificial Intelligence is transforming e-commerce. We will uncover the manifold ways in which AI is empowering e-commerce platforms to provide enhanced customer experiences, streamline operations, and stay ahead in the fiercely competitive digital marketplace.

How AI Is Changing the E-commerce Landscape?

AI is making a significant impact on the world of e-commerce, transforming the way businesses operate and stay competitive.
Let's explore how some major e-commerce players, such as Amazon, JD.com, Alibaba, and eBay, are using AI to their advantage:

  • Amazon: Amazon is a leader in using AI to improve the customer experience. They employ AI-powered Alexa to understand what customers want and provide personalized product recommendations. Studies have shown that Amazon's recommendation system contributes to an impressive 35% of its total sales.
  • JD.com: This Beijing-based e-commerce giant has partnered with Siasun Robot & Automation Co Ltd. to automate their warehouse operations using AI. By using generative AI and robotics, JD.com aims to make its product sorting and delivery more efficient, which will result in cost savings and increased revenue. They also plan to gradually reduce their manual workforce from 120,000 to 80,000 over ten years using AI.
  • Alibaba: Another major player in e-commerce, Alibaba, utilizes AI assistants like Tmall Genie and Ali Assistant to gain a competitive edge. Their AI-powered customer service chatbot handles an impressive 95% of customer inquiries, both written and spoken. Alibaba also uses AI for smart product recommendations, improved search functionality, and efficient delivery route planning. They've implemented a smart logistics system that has already reduced vehicle use by 10% and travel distance by 30%.
  • eBay: eBay has introduced Shopbot, an AI-powered shopping assistant designed to help users find the products they're looking for. Shoppers can interact with the assistant using text, voice commands, or by uploading images, and it provides accurate product information and recommendations.

These e-commerce giants are using AI in various ways to enhance customer experiences, optimize operations, and remain competitive in the ever-evolving e-commerce landscape. AI- driven innovations like personalized recommendations, automation, chatbots, and efficient logistics are helping these companies stay at the forefront of the industry.

The Advantages of Artificial Intelligence in E-commerce

The AI Revolution is Coming to E-commerce

Imagine a shopping experience where the items you see change according to your individual preferences and what you've bought before. Think about receiving recommendations for products that match your style and needs, even if you didn't realize you wanted them.

This isn't a distant dream; it's happening right now, thanks to the fast adoption of AI in online shopping. AI is revolutionizing the way we shop online, providing unmatched speed, customization, convenience, and personalization.

Here are some of the significant advantages of AI in e-commerce:

  • Gives a Customized Visual Search Experience: AI in e-commerce revolutionizes the search experience by recognizing products in images, providing relevant results, and offering a smoother and more enjoyable shopping experience. Customers can upload images and receive immediate suggestions for similar items, enhancing their shopping journey significantly.
  • Re-engages the Customers: Retargeting strategies in e-commerce are made efficient and effective with AI, ensuring marketing efforts target potential customers likely to convert. AI analyzes vast amounts of customer data, offering valuable insights for personalized communications and offers, ultimately re-engaging customers and guiding them through the sales process. AI-driven retargeting strategies reshape how businesses connect with potential customers, optimizing ad targeting based on user behavior and preferences.
  • Elevates Customization for Customers: Personalization in advertising is crucial for engaging customers, with AI-powered conversational marketing establishing a personalized connection and improving brand relationships. Brands leverage AI to deliver tailored shopping experiences, significantly boosting ROI and strengthening customer loyalty. Behr Paint, for example, utilizes AI-based conversational marketing to offer personalized recommendations and engage customers effectively, streamlining the shopping process and enhancing customer satisfaction.
  • Identifies and Removes Fake Reviews: Addressing the issue of fake reviews in e-commerce, AI algorithms like Amazon's can identify and flag fake product reviews by considering factors such as “verified customer purchase” labels and helpful markings from other users. This ensures the integrity of customer feedback and empowers shoppers to make informed decisions with confidence.
  • Improved Product Searching: AI has empowered e-commerce brands to enhance the product search experience by delivering personalized and improved search results. Platforms like Clarifai and Gepard utilize AI to optimize product recognition and craft compelling product descriptions, enhancing product quality and consistency. Vue.ai tailors AI-powered site search solutions to retailers, allowing personalized sorting of search results based on customer preferences and behavior for a satisfying shopping experience.

The transformation brought about by Artificial Intelligence (AI) in the realm of e-commerce is nothing short of revolutionary. Tangentia's TiA Chatbot's have been assisting and streamlining ecommerce customer support, invoice management, customer relations and a variety of other services. AI has not only disrupted traditional shopping but has also elevated the entire online retail experience to new heights.

With AI's ability to personalize recommendations, streamline operations, enhance customer service, and provide innovative solutions to age-old challenges, it has become an indispensable tool for e-commerce businesses aiming to thrive in the digital age.

In this age of digital commerce, one thing remains clear: Artificial Intelligence is not merely transforming e-commerce; it is shaping the future of how we shop, connect with brands, and experience the world of retail.

Embracing AI's capabilities will be pivotal for businesses seeking to thrive and innovate in this ever-changing landscape, ultimately redefining the future of e-commerce in ways that we are only beginning to imagine.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

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The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.