Digital workforce technology for businesses

Are You Ready for the Future of Your Workforce?

Efficiency in business is all about making the most out of your workforce. The Tangentia Intelligent Automation (TiA) Digital Worker is a state-of-the-art digital workforce that is made up of digital workers that come pre-programmed with a wide variety of industry standard processes that can integrate smoothly with any businesses system.

Tangentia will train these digital workers, program them to learn from experience and train your employees to work alongside them.

What is a Digital Worker?

A digital worker is a form of AI that offers software-based labor that is programmed to independently execute the end-to-end duties associated with specific back-office job roles within an organization. Tangentia is uniquely positioned to work with businesses of any size to help them improve processes across operations, increasing efficiency and bringing them fully into the digital age.

What Can Digital Worker Do for You?

Provide on-demand customer support whenever and wherever they need it

Free up human employees to perform more high-value job functions

Increase efficiency, productivity and customer and employee satisfaction

Meet Our Digital Workforce

The Accounting and Finance Digital Worker comes pre-programmed with specialized finance and accounting processes, making tasks like ledger entries, bank reconciliation, reporting, and accounts payable and receivable easy and headache-free. Benefits include:

Increased on-time payments

Improved accounting accuracy

Generation of automated reports

The Helpdesk/Service Management Digital Worker acts as a virtual support agent that can answer standard queries, reset passwords, deploy software, and escalate tickets to human agents. Plus, it comes pre-programmed with service management processes. Benefits include:

Improved ticket prioritization and faster resolution

Increased service value for customers

Increased opportunity for staff to focus on high-value tasks

This Digital Worker comes pre-programmed with specialized human resources processes, including the ability to perform complex payroll and expense accounting processes. HR employees can work alongside the digital worker and while focusing on high-priority tasks. Benefits include:

Quicker access to policy and benefits information

Increased employee engagement and satisfaction

Improved recruitment and retainment

The Customer Service Digital Worker goes beyond first-line support, offering assistance to the people providing second-line and third-line support. It also helps route queries to the correct teams, manage peak loads, and create baselines for customer service teams. Benefits include:

Reduced wait times for customers

Improved customer experience

Nurturing customer relationships

Benefits of a Digital Workforce

Increase Automation Capacity

Extend the capabilities of your task-oriented automation to include a range of tasks designed to complete a specific job role from beginning to end.

Support Specific Roles

Choose the job roles you want to fully automate or select the specific tasks to be automated in order to support human employee in a certain job role.

Cross-Departmental Functionality

Increase efficiency in customer service, human resources, helpdesk and other departments by assigning digital workers to take care of mundane tasks.

Customize to Suit Your Needs

Tailor the skills of your digital workforce by configuring them to meet the specific needs of individual departments and overall operations.

Control Your Digital Workforce

Set the parameters of your digital workforce to ensure complete control over all aspects of the work they perform.

Improve Interactions

Communicate and collaborate easily with your digital workforce via email, workflows and collaboration tools, just as you would a human employee.

Why Tangentia?

Tangentia is a leader in automation and digital technology. Learn the advantages of working with us.

Unbeatable Cost Savings

When you are working within a tight budget and a tight deadline, we can deliver at the right price precisely when you need it.

24/7 Support

Our offices in Canada, the United States, and India allow us to provide around-the-clock support via phone or email no matter where you are.

Competitive Edge

Our decades of experience have made us a leader in helping companies use digital technologies to maintain their competitive edge.

Explore Our TiA Platform Capabilities

TiA Education Chatbot

Harness the Power of AI for Higher Education

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TiA Digital Worker

Digital Workforce Technology Designed for Today’s Forward-Thinking Companies

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TiA Core AI

Artificial Intelligence (AI) Is the Power Behind Innovative Companies

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Expand Your Workforce Without Expanding Your Budget

Reach out to the Tangentia team to learn more about how you can get TiA Digital Worker working for you. Contact the Tangentia team today.

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