Tangentia Talkies : How is Tangentia Keeping its Employees engaged during the Lockdown?

  • Tangentia Talkies
    How Tangentia is keeping its employees engaged during lockdown

    Mamatha Manu

The closure of non-essential businesses and physical distancing mandates across the globe from COVID-19 has revealed an important challenge for organizations needing to quickly adopt a remote worker strategy. Over the course of a month businesses have had to quickly mobilize their in-office workforce with the tools they needed to work from home, while maintaining security and compliance. As leaders and internal teams were busy focusing on the “how” we also needed to pay close attention to our most critical asset – the people.

Organizations needed to ensure the mental well-being of its employees as they experience a major shift in their daily routines. Helping them stay engaged and motivated to ensure productivity and operational efficiencies, as best as possible. The unfortunate truth after a few weeks many remote employees started to feel the burden of isolation and missing the lack of in-person collaboration with their colleagues.

At Tangentia our team was already experienced in collaborating and working remotely with offices in both Canada and India and employees working onsite in Saudi Arabia and different parts of Canada but we realized we needed to do more. So we introduced a Remote Employee Engagement Program to tackle low morale and ensure everyone felt connected.
One initiative we launched is called –“Tangentia Talkies”

Tangentia Talkies is a daily session conducted on Google Hangout, which is presented by an employee for a short duration (10-15 minutes) with a Q&A period at the end. The format resembles a “talk show host” experience, which can be derived from the name itself (Tangentia Talkies). It begins with a theme song and continues with a presentation from the speaker. Once the presentation is over, the final credits are rolled, and everyone applauds the speaker and the listeners for their active participation in contributing to our collaborative culture.

The topic presented could be anything under the sun! The presenter could choose to educate the team on a topic they are passionate about, spread awareness for a cause or share a hidden talent with the team!


Some of the topics that have already been shared by the Tangentia team are Trust in the Digital Era which was presented by Rajhans Gupta(Sales Manager) wherein he spoke about the importance of trust and the effect it has on brands, ratings and protocols. The five main elements of trust and how companies can work on building trust among their consumers. Malav Kansara, Manager- Staffing presented on the “importance of Mental Health”. He presented a topic which is still considered a taboo with sensitivity and flair. He encouraged everyone to normalize this topic and seek help, if needed. You go to a doctor when you feel ill physically, the mind is no different- it also needs a specialist to heal.Priyanka Phadte, a trainee from the RPA vertical presented on “Parable” and encouraged everyone to think outside the box wherein the possibilities are infinite.She used animation in her presentation and showcased the different skills that she possessed. An otherwise shy and soft spoken- Shweta Kandri presented on the “Mystery called Dreams”. She explained a few famous theories on dreams like the Freudian Theory and the Modern theory and gave us a few interesting facts on dreams too.
The goal of the activity is to encourage open communication, maintain daily interaction with the team and eliminate the feeling of isolation – even if it’s for a short time.

The format resembles a “talk show host” experience, which can be derived from the name itself (Tangentia Talkies). It begins with a theme song and continues with a presentation from the speaker. Once the presentation is over, the final credits are rolled, after the HR department applauds the speaker and the listeners for their active participation in building our collaborative culture.

For businesses navigating these times of uncertainty the highest priority is often maintaining relationships and project success, but at Tangentia we work hard to find the balance between partners, projects and our people. We utilize collaboration tools such as Google Hangouts, Chat, WhatsApp and our phones to maintain open communication with our team.
We hope by sharing what we are doing at Tangentia during COVID-19, that it inspires other companies to implement similar programs, afterall we are all in this together.

#StayHome #FlattentheCurve

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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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RPA and Bots Helping Organizations Maintain Operations and Protect Employees

  • RPA & Bots Helping Organizations Maintain Operations & Protect Employees

With the COVID-19 coronavirus pandemic that is spreading rapidly throughout an increasing number of countries, the impact to the economy is already being felt. The stock markets are in turmoil and the OECD reports that the global economy is at risk of dropping 2.4% in 2020. Yet, we are also seeing an unprecedented response from governments, companies and other organizations around the world.

As companies strive to protect employees, technology is playing an increasingly important role in the workplace. In particular, we are seeing the benefits of Robotic Process Automation (RPA) and bots in helping to protect employees and the general public in innovative ways.

The Role of RPA in Protecting Company Employees

Employee health is a major concern for companies during the COVID-19 pandemic. With weeks, possibly even months, of disruptions to normal work routines and many employees now working from home, many governments are requiring companies to track the health of their employees.

This requires taking each employee’s temperature, checking their travel history and having them fill out a short health survey each morning when they arrive at work.

This is a lot of data to go through on a daily basis, particularly for medium- and large-sized companies. To take current employees away from their regular work or hire new employees to go through this data is a massive drain on resources.

Fortunately, RPA is invaluable when it comes to the collection, organization and analysis of this data. The way RPA works is simple and can benefit localized companies and companies that have offices and teams spread around the globe.

RPA can automate the delivery and collection of the daily health questionnaire for each employee, track which employees have filled out the survey, send reminders to those who haven’t and analyze this information along with the daily temperature readings for each employee.

RPA can quickly and easily collect and analyze the data and organize it into daily reports that are delivered to all levels of management. This saves companies a lot of human hours that would be wasted on the tedious nature of sifting through employee health data and eliminate potential human error during data analysis.

The Role of RPA and Bots in Healthcare

With COVID-19 putting an increasing amount of stress on an already stressed healthcare system, human resources are going to be stretched thinner than ever. Fortunately, there is plenty of room for the automation of routine tasks in healthcare, which can help take the burden off staff during the COVID-19 outbreak and beyond.
Here are some important tasks that can be fully automated to ensure healthcare staff can focus on what really matters – the patients:

  • Electronic bots will make it possible to streamline online scheduling by taking all the relevant information, compiling it into a report and forwarding it to the person responsible for making the appointment.
  • RPA will improve the care cycle of all patients by organizing and analyzing all the relevant patient data to increase the chances of an accurate diagnosis. In all situations, including a COVID-19 scenario, this gives doctors more time to provide human care to their patients.
  • RPA can streamline healthcare workflows, which means better management and coordination of individual cases and the overall care provided to patients. It also means an improved ability to provide remote monitoring of a patient, something that is of critical importance with so many COVID-19 patients in self-quarantine.
  • RPA makes claims management easier for the healthcare provider by making is easier to input, process and evaluate the data and deal with any appeals that are made.

All of this automation reduces the occurrence of human error, while providing a personalized user experience for patients and increasing employee satisfaction in the workplace.

The Reality

The COVID-19 situation is changing daily and the long-term effects on how we live and work are uncertain in these early days. However, technology has been developed to the point at which it can provide tools to front line workers that will vastly improve our response to this novel infectious disease. This will ultimately help keep employees, as well as customers and the general public, safe in a variety of workplace settings.

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
Read Now