| We are excited to introduce Craig de Clair, Vice President and Principal Analyst at Forrester, who will be gracing our event with his guest speech on the topic "Automation Market Shifts and New Buyer Pain Points."
Craig is a distinguished authority in the realm of enterprise architecture and business process transformation. With a remarkable international reputation, he stands as a true luminary in the fields of automation, artificial intelligence (AI), and the evolving landscape of work. His insights have consistently guided industry leaders toward innovative solutions and strategic implementations.
Expertise and Accomplishments: Craig's areas of expertise span a wide spectrum, encompassing critical subjects such as robotic process automation (RPA), AI solutions in the financial sector, and the profound societal and workforce impacts of these transformative technologies. Notably, his 2019 book, "Invisible Robots in the Quiet of the Night," has garnered widespread acclaim for its profound exploration of these themes.
Thought Leadership: A prolific writer and speaker, Craig's influence extends beyond traditional academic boundaries. His perspectives have been frequently sought by esteemed publications and media outlets, including The Wall Street Journal, New York Times, USA Today, Forbes, and many others. His thought leadership continues to shape the narratives surrounding technology's role in shaping the business world.
Expansive Coverage: While Craig's proficiency is deeply rooted in automation and AI, his coverage extends to various other domains. Dynamic case management, electronic signatures, and customer communications management are among the comprehensive subjects he navigates with expertise.
Don't miss the opportunity to hear from Craig de Clair as he delves into the fascinating intersections of automation market shifts and emerging buyer pain points. His insights are sure to inspire, enlighten, and challenge conventional thinking in the ever-evolving landscape of business and technology. | 
