The pace of technological change in our world is astonishing, with various factors contributing to a global productivity crisis. Issues like labor shortages, inflation, cost limitations, and increased competitive pressures have driven the need for businesses to enhance productivity by 50% to meet global GDP targets, as predicted by McKinsey. In light of these challenges, business leaders are increasingly focusing on the combination of automation and AI as a means to bridge the productivity gap, stay competitive, and foster innovation and growth.

Tangentia's Intelligent Automation and its AI capabilities along with Automation Anywhere play a crucial role in addressing these challenges. Over the past two decades, Automation Anywhere has been dedicated to empowering the future of work by unlocking human potential. They have achieved this by assisting customers in building AI-powered digital workforces that enable individuals to excel in collaboration, creativity, and business growth.

However, this is just the beginning for Automation Anywhere as they embark on their next major endeavor. In February, they introduced their first generative AI solutions in collaboration with Open AI and Microsoft, which have received tremendous enthusiasm from their customer and partner community. Automation Anywhere has announced the integration of generative AI across their entire Automation Success Platform, empowering every application, team, and process with this innovative technology.

Let's take a closer look at the three exciting innovations:

Automation Co-Pilot + Generative AI for Business Users (GA): Automation Co-Pilot, initially introduced as an automation assistant embedded in any application, has now been powered by AI. This enhancement further accelerates team productivity by enabling them to leverage generative AI for various use cases across any system, from content creation and summarization to email communication and recommendations.

Automation Co-Pilot + Generative AI for Automators: Automation Co-Pilot is now seamlessly integrated into the developer experience, connected to generative AI. This empowers both professional developers and business users to harness the power of generative AI to expedite automation development by up to 55%. Users can easily create automations through natural language conversations with Automation Co-Pilot, making automation development accessible to individuals throughout the organization.

Document Automation + Generative AI: Document Automation now leverages generative AI to rapidly understand, extract, and summarize data from a wide range of document types, including unstructured documents, in addition to structured and semi-structured ones. This integration unlocks more data by supporting a growing universe of document types. Moreover, the seamless connection to automation allows for direct insertion of data into process workflows without any additional effort.

Generative AI on the Automation Success Platform accelerates business impact by providing out-of-the-box models developed with decades of automation expertise. This solution is built on an open platform, offering users the flexibility to select the large language model that best suits their needs. Moreover, it is built on the Automation Success Platform, ensuring enterprise-grade security, privacy, and compliance standards, and promoting responsible AI usage.

With the rapid maturation of increasingly sophisticated technologies, enterprises now have an opportunity to bring new levels of context, intelligence, and automation to day-to-day processes and decision-making in a way that spans organizational silos and enables holistic, enterprise-wide change. In short, they can work toward becoming an autonomous enterprise.

Transformation of this sort will require a deep understanding not only of the potential of new technologies but also of how existing information systems connect and interact and where current business processes have room to improve. This is where Tangentia comes in as an expert with those deep insights, to determine where the opportunity lies and where existing IT infrastructure might be holding your organization back from realizing its full potential.

Artificial intelligence (AI) and robotic process automation (RPA) are revolutionizing the way businesses operate, and the CFO's office is no exception. In recent years, AI and RPA technologies have become increasingly sophisticated, making it possible for finance departments to automate a wide range of tasks and processes. This, in turn, is transforming the role of the CFO and helping businesses become more efficient, agile, and profitable.

One of the main ways that AI and RPA are transforming the CFO's office is by automating repetitive and time-consuming tasks. For example, AI-powered software can now extract data from invoices, process payments, and generate financial reports, all without any human intervention. This frees up finance professionals to focus on more strategic tasks, such as forecasting, risk management, and business analysis.

Another area where AI and RPA are making a significant impact is financial planning and analysis. By analyzing vast amounts of financial and operational data, AI algorithms can identify patterns, make predictions, and provide insights that would be impossible for humans to uncover on their own. This allows CFOs to make more informed decisions, develop more accurate forecasts, and identify opportunities for cost savings and revenue growth.

In addition to improving the accuracy and efficiency of financial processes, AI and RPA are also helping businesses to become more agile and responsive to changing market conditions. For example, by automating financial reporting and analysis, CFOs can get real-time visibility into the company's financial performance, enabling them to quickly identify and address issues as they arise.

Furthermore, AI and RPA are also helping businesses to manage risk more effectively. By automating risk assessments and compliance checks, finance departments can reduce the risk of errors and fraud, and ensure that the company is operating in compliance with regulatory requirements.

While there are certainly challenges to be addressed, such as the need for skilled workers to manage and maintain these technologies, the benefits of AI and RPA are too great to ignore. By embracing these technologies, CFOs and finance departments can transform their operations and help drive business success.

In conclusion, AI and RPA are transforming the CFO's office and helping to transform businesses. By automating repetitive tasks, improving financial planning and analysis, increasing agility, and managing risk more effectively, CFOs can free up time to focus on more strategic tasks, such as developing growth strategies and driving innovation. As AI and RPA continue to advance, the opportunities for finance departments to drive business success will only continue to grow.

In the 2008 recession, many workers turned to self-employment as a way to maintain their income. It was the beginning of the gig economy, with companies hiring freelancers and contract workers to supplement their workforce and keep costs down.

Now, with the economy poised on the brink of another recession—a 60% likelihood according to Morgan Stanley—and with revenues down and inflation up, numerous companies are changing their approach to hiring and even reducing their workforce in some cases.

But this time around, companies have a new option when it comes to supplementing their workforce and keeping costs down—the use of digital workers.

What Are Digital Workers?

Digital workers are automated software programs that use robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to perform repetitive tasks that normally take human workers hours to complete. The goal with digital workers is to automate end-to-end business functions in the front-office and back-office so they get done more efficiently and accurately at a lower cost.

How Digital Workers Can Help

Digital workers can do the work of human workers in a fraction of the time, without human error, either working autonomously or alongside human workers. This frees up people to focus on higher-value tasks and it makes it possible for a company to retrain their existing human workforce so they can fill other roles within the organization.

This reduces the need to hire new workers and makes it easier to keep current staff employed in other areas of the company. It also increases overall productivity and innovation, without increasing costs and the results of this approach speak for themselves. They include:

Many companies are making these changes. According to the World Economic Forum, over 80% of business executives are pushing ahead of schedule with their plans to digitize work processes. In addition, 50% of employers expect to speed up the automation of at least some of the roles within their organizations.

The Time to Thrive Is Now

Instead of worrying about how to make it through the next recession, it’s time to come up with a digital strategy that will make it easy not only to survive but to thrive. Digital workers have the power to reinforce your workforce, so you can maintain operations without compromise—and without increasing costs. Instead, you will be able to do more with less and you will maintain your competitive advantage.

Take control of your workforce needs. Reach out to a Tangentia team member today and find out how we can help you recession-proof your business with digital worker technology.

As the digital workplace continues to rapidly expand, it shouldn’t come as a surprise that robotic process automation (RPA) solutions are following suit.

In fact, the RPA market was worth an estimated US$2.65 billion at the close of 2021, with a projected CAGR of 27.7% from now until 2030.

In other words, the RPA market is on track to hit US$23.9 billion by 2030, signifying a massive shift in the way humans and AI interact in the workplace.

Add this to the fact that up to 25% of employees spend time and resources on unnecessary manual tasks that are now fully automated, and it’s easy to see that RPA — and intelligent automation — provide robust benefits to businesses willing to implement digital strategies and AI solutions for the future.

Read on to learn the basics of RPA and some of the biggest benefits it has to offer.

Understanding RPA: Robotic Process Automation

In its most basic form, RPA refers to software designed to automate various rules-based business operations and repetitive manual tasks. It aims to boost efficiency, productivity, and accuracy across the business.

Whether your business leverages simple RPA or more intelligent automation like AI, IDP, or Digital Workers, there’s no denying what a business can accomplish with a unified digital and human workforce.

The Value of RPA

Today, RPA is becoming an integral component of the modern business landscape. The world’s leading brands use RPA processes to unlock future expansion in an era defined by an emerging digital workforce, AI, and cloud-based solutions.

Automation technologies offer significant benefits to virtually every industry, especially in departments with repetitive, manual tasks.

So, what are the biggest benefits RPA has to offer to businesses today?

9 Benefits of RPA for your Business

Below we will outline ten benefits of robotic process automation and explain how companies around the globe use RPA software to upgrade business processes, enhance analytics, meet compliance, and manage human resources.

#1. Automate Simple Manual Tasks

One of the most significant benefits of RPA is that it cuts down on time spent on manual processes meaning employees have more time to focus on creative tasks that add direct value to the company.

A Deloitte survey showed that 56% of its respondents have already implemented RPA technology, with expectations of a global takeover in as little as five years.

#2. Enhance the Customer Experience

Bots are always working, and with much more accuracy, speed, and scale than humans can. As a result, tasks are completed far quicker and with fewer mistakes.

Using bots to automate tedious rule-based activities like data collection, reporting, and onboarding allows your business to streamline development and focus on enhancing the end-user experience.

#3. Unify Humans and Digital Workers

RPA creates a way for businesses to merge digital workers with the human workforce. When unifying humans and AI, scalability is no longer an issue because automation provides seamless solutions to help you expand your business with fewer human resources.

This allows your human workers to focus on more strategic and creative tasks while leaving the more tedious and mundane processes to automated bots.

#4. Boost Efficiency and Productivity

Implementing RPA processes improves productivity and efficiency by automating manual tasks for every aspect of your business.

According to Deloitte’s third annual RPA survey, “RPA continues to meet and exceed expectations across multiple dimensions including improved compliance (92%), improved quality/accuracy (90%), improved productivity (86%), cost reduction (59%).”

With more sophisticated automation solutions leveraging machine learning and AI, you can expect this trend to continue.

#5. Increase Revenue and ROI

Businesses employing RPA technologies reported 10 to 40 percent measurable cost reductions during initial deployments.

There are also reports of companies achieving ROIs of up to 200% during the first twelve months, with bots accounting for a mean of 20% FTE capacity.

Automating manual tasks ensures your employees can stay focused on revenue-generating activities and providing the best customer experience possible.

#6. Reduce Human Error

RPA bots reduce the risk of manual errors associated with data management, authorization, and even help identify cyber-attacks that humans may overlook.

A reduction in data entry has far-reaching advantages, especially for financial services involving audits, taxes, and private customer data.

When automation is configured correctly, there is less risk associated with data being entered incorrectly throughout the data entry process.

#7. Better Data Quality & Analytics

Since RPA eliminates the risk of error, your overall data quality is better, too.

High-quality data translates to streamlined processes. It also provides you with detailed performance analytics that you can use to measure the effectiveness of any automation solution, create data benchmarks for various departments, and helps you identify new areas and processes that may be ideal candidates for automation.

#8. Decreased Turnover Rate

It’s safe to say humans tend to be happier at their jobs when it includes tasks that allow them to learn new things and engage with activities outside of data collection.

By handing the monotonous jobs over to automated bots, your workforce is likely to see decreased turnover rates.

#9. Streamline Compliance and Minimize Fraud

RPA offers a lot of value when it comes to streamlining compliance and combating fraud.Automating the processes that involve managing sensitive customer data reduces the risk of a human mishandling that critical data since automation handles the various processes related to collecting, extracting, and processing PII.

Looking to Kickstart Your Automation Journey?

Whether you’re automating financial processes, data extraction, or something else, there’s no denying the immense benefits RPA and intelligent automation have to offer to businesses in all industries.

Are you looking to kickstart your robotic process automation journey? See how our TiA Tangentia digital workers can transform your internal processes. Book a demo today to get started.

Hyper intelligent automation, which is often referred to simply as hyper automation, is a general term that refers to the application of advanced and emerging technologies to automation.

Hyper Automation is rapidly transforming what’s possible with Robotic Process Automation (RPA). RPA was originally designed to repeatedly perform the same task accurately and it created the foundation for automation as we know it. It required incredibly complex code and it was not capable of adapting to new information.

However, advanced technologies like artificial intelligence and machine learning are now being applied to RPA, creating a more evolved version of RPA that actually can grow and adapt on its own. The application of advanced technologies to RPA and similar systems is the general idea behind hyper automation. A secondary goal of hyper automation is creating a unified understanding of all automated tasks and processes throughout the organization.

None of this is theoretical – hyper automation is currently transforming businesses around the world. Approximately 34% of organizations are adopting hyper automation with a focus on employee productivity. Enough organizations are aware of the benefits of hyper automation to make it an entirely new movement focused on evolving existing automated processes and understanding every automated process in the business.

Today we’re going to examine how hyper intelligent automation is already evolving RPA, along with a deeper dive into what hyper automation actually means.

What is Hyper Intelligent Automation?

Hyper automation is not a specific technology or tool, but rather an umbrella term that refers to a wide range of tools and technologies that are used in advanced automation. Additionally, the term can also be used to refer to more sophisticated automation processes that go beyond the current definition of automation.

Every new and emerging technology that aims to make computers smarter plays a part in hyper automation. Each of the following technologies can be used to evolve RPA into something vastly more powerful:

Engineers and developers will use any of the above technologies (plus any that are not mentioned) to create advanced versions of the existing RPA processes.

Hyper Automation Dramatically Improves Scalability

RPA was revolutionary for organizations across all industries and still is. However, it was originally designed for mundane, repetitive tasks such as data entry or reconciling invoices.

There are three problems with RPA that hyper automation aims to solve:

Hyper intelligent automation aims to address each of these problems. By applying advanced technologies, typically AI and ML, RPA systems can become evolved versions of themselves that are aware of resource consumption and can react to unforeseen challenges in their tasks.

A real-world example of hyper automation evolving an RPA process comes from a developer from the United States government. The developer applied AI to the existing RPA that was used to help determine eligibility for the Affordable Care Act applications. The evolved RPA allowed the agency to scale without needing more human employees and serve more users.

Essentially, hyper automation creates better RPA bots that truly unlock the scalability that has been the goal of the technology since the beginning.

IDP Capabilities

There are numerous capabilities that come with an IDP solution. These include:

• Identifying content that is difficult for traditional OCR to read from a document
• Determining how relevant a word or character is based on pre-defined rules and the context of the document
• Extracting specific information
• Auto-classifying documents
• Validating data
• Reading QR codes and barcodes
• Organizing data
• Generating reports

How Does Hyper Automation Evolve RPA?

So far we’ve been focusing on how specific RPA tasks and bots can grow and evolve with hyper automation. However, hyper automation not only applies advanced technology to the given process but also creates cross-functional collaboration across different processes and robots.

Ultimately, the goal of hyper automation is not to have dozens of siloed processes that are more advanced but to have an entire company-wide system of automated processes that work together to accomplish required tasks in the most intelligent way possible. Evolved RPA systems will be able to decide the best way to accomplish the task when armed with data from the entire company.

Digital Transformations Demands Hyper Intelligent Automation

Organizations across all industries are undergoing digital transformations in an effort to remain competitive. Hyper automation is yet another way for companies to embrace a true digital transformation by creating an over-arching system of automated processes that create a holistic view of the entire organization. Additionally, each individual process will be approached intelligently, rather than strictly programmatically as with early RPA bots.

However, it’s worth mentioning that the promises of hyper automation discussed above will only be reaped by organizations with the right team of developers and engineers to apply advanced technologies to RPA bots.

Are you looking to evolve your RPA bots with advanced capabilities along with creating an all-encompassing vantage point of all automated processes in your business, but unsure where to start? Contact Tangentia today to see how we can help evolve your RPA bots into hyper-intelligent automated digital workers that will help your company reach new heights.