From Lag to Lightning Speed- How Automation Can Help Telecoms Conquer Complexity

From Lag to Lightning Speed- How Automation Can Help Telecoms Conquer ComplexityFrom Lag to Lightning Speed- How Automation Can Help Telecoms Conquer Complexity

From Lag to Lightning Speed – How Automation Can Help Telecoms Conquer Complexity

The telecommunications industry is experiencing a period of unprecedented growth, fueled by the rise of the Internet of Things (IoT), 5G, and edge computing. While this surge in demand presents exciting revenue opportunities for communications service providers (CSPs), it also brings significant challenges. As massive amounts of data flow through their networks from a growing number of users, even basic operations like customer support and order fulfillment are becoming increasingly complex.

Recognizing this need for agility and efficiency, telecom companies are at the forefront of adopting robotic process automation (RPA). This powerful technology is helping them streamline operations, enhance customer experiences, and unlock the full potential of the data revolution.

Tangentia’s Intelligent Automation (TiA) platform leverages the power of RPA and AI to empower CSPs to navigate this dynamic landscape and thrive in the age of data explosion.

Here’s how TiA can transform your telecommunications business:

Streamlined Applications and Infrastructure

Effortless data integration: Eliminate the need for complex API development. TiA bots seamlessly connect disparate systems, ensuring smooth data flow between network mapping tools, process mining solutions, and numeric computing platforms.

Enhanced scalability: Our concurrent execution capability allows you to run multiple bots simultaneously, accelerating data transfer and automation processes.

Automated Network Management

Proactive problem-solving: Leverage AI and machine learning to analyze network usage data and identify potential issues before they disrupt your customers. TiA bots can then take automated actions based on predefined rules, ensuring real-time network optimization.

Effortless Compliance Management

Reduced administrative burden: Schedule unattended bots to collect compliance data from various systems and compile it into centralized reports. This ensures consistent compliance and eliminates the risk of human error in data collection.

Smarter Content Management

Unlock the value of unstructured data: Utilize OCR and AI capabilities to extract data from content and populate content management systems. This facilitates efficient tagging, categorization, and personalized content recommendations for your users.

Unleashing Innovation

Empowering everyone to automate: TiA’s low-code platform empowers everyone, regardless of technical expertise, to create effective bots. This fosters a culture of innovation, allowing employees to automate tasks within their specific domains and accelerate business transformation.

Faster Order Management and Provisioning

Seamless order processing: Integrate TiA bots with AI-powered chatbots to receive customer orders and instantly input them into inventory management systems, expediting order fulfillment.

Enhanced customer service: While customer service representatives provide personalized interaction, TiA bots can handle tasks like dispatching service technicians or updating billing systems in the background, improving customer satisfaction and efficiency.

Personalized Customer Engagement

Human-centric automation: Combine RPA with AI to personalize customer interactions. Analyze customer data and leverage TiA bots to deliver targeted offers and promotions through chatbots, text messages, or email campaigns.

Data-Driven Insights

Competitive intelligence: Automate competitor website monitoring and data collection, providing valuable insights into competitor pricing and strategies.

Customer understanding: Gather and analyze network performance data to understand customer usage patterns and plan targeted infrastructure upgrades, ensuring optimal network performance and customer satisfaction.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for Tangentia's TiA implementation. Book a discovery call with us today to find out more about what Tangentia Intelligent Automation solutions can do for you.

The Tangentia Advantage

By automating repetitive tasks and streamlining processes, TiA empowers telecom companies to:

  • Reduce operational costs
  • Enhance customer satisfaction
  • Increase employee productivity
  • Drive innovation and growth

Ready to unlock the potential of automation in your telecommunications business? Contact Tangentia today and discover how TiA can help you achieve your goals.

Get Started on Your Intelligent Automation Journey Today

Book a discovery call with a Tangentia’s automation expert today to find out more.

Monthly Tangentia Byte January 2023

  • Tangentia Byte January 2023Tangentia Byte January 2023

    Monthly Tangentia Byte
    January 2023

Tangentia Byte – January 2023

JANUARY 2023

Tangentia Expands its India Reach with New Offices in Gurugram, Bengaluru and Mumbai

Bengaluru

Prestige Atlanta,80 Feet Rd,

1A Block, Koramangala 3 Block,

Bengaluru, KA 560034

bengaluru@tangentia.com

Gurugram

DLF Forum,​

DLF Cybercity, Phase III​

Gurugram, HR 122002

gurugram@tangentia.com

Mumbai

Enam Sambhav​, C-20, G Block,

Bandra-Kurla Complex,

Mumbai, MH 400051​

mumbai@tangentia.com

We are excited to announce that as part of our continued efforts to better serve our customers, we have opened three new offices in the National Capital Region (NCR) , Bengaluru and Mumbai. Our NCR office will be located at DLF Forum in DLF Cyber City, Gurugram,our Bengaluru office at Prestige Atlanta in Koramangala and our Mumbai office will be located in the Bandra-Kurla Complex (BKC). We would like to extend a special thanks to our partners at Automation Anywhere for their invaluable support and collaboration in strategizing and reviewing our regional growth plans.

The establishment of these new offices will allow us to have more direct and personal interactions with our customers in these metropolitan areas. At Tangentia, we are committed to expanding our reach and growing exponentially across India and on a global scale. Stay tuned for more exciting announcements in the near future.

BEGIN YOUR AUTOMATION JOURNEY TODAY

All about Delmonte : Tangentia’s First Project of 2023

The first project of the year is an exciting opportunity to work with Delmonte, an integrated food solutions company that is a leader in the retail industry. We will be automating their purchase order to sales order process, accounts payable and expense management system to improve overall efficiency and streamline their operations. 



We believe that our experience in the retail sector, combined with our expertise in automation and process improvement, will make us the ideal partner for Delmonte as they look to take their business to the next level. We look forward to working with them and delivering an outstanding solution that will help them achieve their goals. 

Power Automate is the future of Workflows

Microsoft Power Automate helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more. Power Automate is one of the pillars of the Microsoft Power Platform.

This technology is home to low-code tools that span across Office 365, Dynamics 365, Azure, and various standalone applications. Learn how Tangentia can help your organization automate workflows with an API-based approach, exchange data with legacy on-premises software, and integrate AI models into your workflows with a low-code approach.

LEARN MORE

Tangentia Named a Great Place to Work for Second Consecutive Year by Great Place to Work® Institute

We are thrilled to share that Tangentia India Technologies Pvt. Ltd. has been certified as a Great Place to Work by the Great Place to Work® Institute (India) for the second consecutive year. We would like to extend our heartfelt gratitude to our dedicated Tangentia team for their contributions in helping us achieve this esteemed recognition.

At the core of our success in delivering advanced automation solutions, driving innovation, and building strong customer relationships is the hardworking and talented team at Tangentia. As CEO Vijay Thomas explains, “Tangentia’s people are our driving force. We are incredibly proud to be recognized as a ‘Great Place to Work’. This recognition is a testament to the collective efforts of our team and our commitment to our mantra of ‘Dream, Work and Achieve’. We strive to foster a culture of inclusivity, growth, innovation, and teamwork.”

Tangentia will continue to work towards creating a work environment that nurtures growth, promotes innovation, and encourages teamwork.

LEARN MORE

Introducing Ingrid, an Invoice Automation Specialist, part of our exclusive TiA Gen Digital Workforce. With a 100% track record, Ingrid is highly efficient and can reduce your invoicing cost by 80%. With Ingrid, reinvent your business accounting practices.

MEET INGRID NOW

Tangentia Kicks Off the New Year with a get together in Goa.

At Tangentia, we believe in working hard and playing just as hard. To kick off the new year, we recently gathered together with our CEO Vijay Thomas in Goa for an unforgettable team-building event. Employees from all over India came together in Kismoor, Goa, where our HR team organized a day filled with fun games, delicious food, and an award ceremony to recognize and celebrate the achievements of our top performers in 2022.

As a team, #TeamTangentia is energized and ready to tackle the new year with enthusiasm and determination. We’re excited to see what 2023 has in store for us and are committed to continuing to work together to achieve our goals.

An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

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Monthly Tangentia Byte August 2022

  • Tangentia Byte August 2022Tangentia Byte August 2022

    Monthly Tangentia Byte
    August 2022






Tangentia Byte – August 2022



Choosing the best-in-class digital transformation strategy to fuel
your business growth
In today’s ever-changing world, companies are adapting, changing, and evolving towards a self-sustaining digital enterprise. We are here to bring you & like-minded business leaders to meet at one place and discuss the evolving drifts in the autonomous enterprise.
We have the privilege of hosting you at the Tangentia Open Golf Tournament and Technology Summit on September 15, 2022. We’ve set the stage for you to network with leaders, our top clientele, participate in insightful conversations with industry experts, build new business relationships and maybe take home a trophy or two. This is an opportunity you cannot miss!
Join us as an Attendee, Speaker or Sponsor.
EVENT AGENDA
Join Tangentia at UiPath’s FORWARD5 – the biggest automation event of the year that will focus on governance, scaling, security, and upselling, along with the latest on the UiPath platform.
UiPath FORWARD 5 is a huge digital gathering where you’ll engage with like-minded innovators, experts, and other attendees to fuel your digital business. Las Vegas will host this ultimate FORWARD 5 digital conference from September 27th to 29th, 2022. The Venetian Resort will be a great place for multiple UiPath experts and professionals to provide cost-effective, high-quality, and innovative solutions and services. Our experts will be available at Booth to interact with you and help you understand how Tangentia and UiPath together can help you in your automation journey.
Tim, an HR Specialist – TiA Gen Digital Workforce
Introducing Tim, an HR Specialist, part of our exclusive TiA Gen Digital Workforce. Never one to miss a deadline, Tim is highly efficient with time management and can reduce your payroll processing time by 85%. With Tim, reinvent your HR practices.
Tangentia & Automation Anywhere – Business Trends Roundtable
Opinion leaders, experts and representatives of global companies will talk about the inevitable relevance of productivity and innovation in a competitive world and its application in the context of Digital Transformation and without overlooking technology and the human factor.
Great Place to Work® Certification is recognized world over by employees and employers alike and is considered the ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures
Tangentia Celebrates 75 Years of India’s Independence
This year’s Independence day of India marks a special one since it’s the 75th Independence year and Tangentia joined in the celebration at all three locations: Goa, Trivandrum, and Karwar. Over 300 employees joined in on the celebration to commemorate the 75th Independence Day of India.
Tangentia Sponsors Canada India Foundation Event Golf Tournament 2022
The 6th Annual CIF Charity Golf tournament was held at the Royal Ontario Golf Club in Hornby, ON, on August 25th, 2021. The event drew record attendance and raised funds toward the welfare of the families of the fallen heroes in Canada and in India. Held under the aegis of CIF Charitable Foundation, the golf tournaments have been one of the most successful fundraising events specifically targeted at the military families that need support. Tangentia was proud to support this great venture by becoming a sponsor for this event. Our CEO, Mr. VIjay Thomas, and the Tangentia team from Toronto were part of that golf tournament.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Monthly Tangentia Byte November 2020

  • Monthly Tangentia Byte
    November 2020







Tangentia Byte – November 2020



Limited Time Offer
Expand Your Workforce Without Expanding Your Budget
Buy Automation Anywhere software licensing today & get: 
15 Months for the price of 12 Months
Get in touch with a Tangentia team member to learn more.

Video:
Tangentia e-Invoicing Gateway (TeIG) Benefits
Automate and gain control over e-invoicing and GST compliance with Tangentia. We can help you navigate the GST Compliance Regulations and seamlessly move your business to e-Invoicing with zero operational disruption – 10 days guaranteed!
Watch the video to know how TeIG solution’s scalability, partner ecosystem, and integrations set us apart from the competition.
Article:
Get e-Invoicing compliant within 10 days
Time is running out for businesses in India that have an annual turnover greater than Rs 100 crores. If this applies to you, you have until January 1, 2021 to become compliant with the new mandatory e-Invoicing requirements that have been established by the government of India. With this sense of urgency hanging over you, you might be wondering how you’ll become compliant in time. Fortunately, there’s a way – and it’s easy.

Making Automation More Intelligent with Hyperautomation
Hyperautomation is a term that was introduced by Gartner. It encompasses a combination of complementary automation technologies – RPA, AI, ML & iBPMS. Gartner believes organizations need to adopt the concept of hyperautomation, which they labeled the No. 1 technology trend of 2020.
A Quick Guide to Warehouse Inventory Management in 2020
The holidays are fast approaching, and that means retailers and wholesalers must be efficient in organizing their products and managing the inventory of their products.
Read a brief guide to help you understand the basics of warehouse inventory management.
Book a free website audit to see if your website meets Ontario AODA Compliance standards.
Tangentia along with Automation Anywhere are proud sponsors & partners of the Cloud – The Digital Infrastructure organized by TechCircle.
Mark your calendar for the 27th of November 2020 and be a part of this virtual summit that brings together industry experts to deliberate on the future of cloud, its implementation, challenges and solutions. 
Our team is growing and looking for talented individuals in India and Canada who have a passion for technology, innovation and growing their careers.
Current Positions:
Network Administrator Apply Now
RPA Developer Apply Now
Account Executive Apply Now
Business Analyst (Toronto) Apply Now
Project Manager (RPA & AI) Apply Now






Tangentia Byte – November 2020



Limited Time Offer
Expand Your Workforce Without Expanding Your Budget
Buy Automation Anywhere software licensing today & get: 
15 Months for the price of 12 Months
Get in touch with a Tangentia team member to learn more.

Video:
Tangentia e-Invoicing Gateway (TeIG) Benefits
Automate and gain control over e-invoicing and GST compliance with Tangentia. We can help you navigate the GST Compliance Regulations and seamlessly move your business to e-Invoicing with zero operational disruption – 10 days guaranteed!
Watch the video to know how TeIG solution’s scalability, partner ecosystem, and integrations set us apart from the competition.
Article:
Get e-Invoicing compliant within 10 days
Time is running out for businesses in India that have an annual turnover greater than Rs 100 crores. If this applies to you, you have until January 1, 2021 to become compliant with the new mandatory e-Invoicing requirements that have been established by the government of India. With this sense of urgency hanging over you, you might be wondering how you’ll become compliant in time. Fortunately, there’s a way – and it’s easy.

Making Automation More Intelligent with Hyperautomation
Hyperautomation is a term that was introduced by Gartner. It encompasses a combination of complementary automation technologies – RPA, AI, ML & iBPMS. Gartner believes organizations need to adopt the concept of hyperautomation, which they labeled the No. 1 technology trend of 2020.
A Quick Guide to Warehouse Inventory Management in 2020
The holidays are fast approaching, and that means retailers and wholesalers must be efficient in organizing their products and managing the inventory of their products.
Read a brief guide to help you understand the basics of warehouse inventory management.
Book a free website audit to see if your website meets Ontario AODA Compliance standards.
Tangentia along with Automation Anywhere are proud sponsors & partners of the Cloud – The Digital Infrastructure organized by TechCircle.
Mark your calendar for the 27th of November 2020 and be a part of this virtual summit that brings together industry experts to deliberate on the future of cloud, its implementation, challenges and solutions. 
Our team is growing and looking for talented individuals in India and Canada who have a passion for technology, innovation and growing their careers.
Current Positions:
Network Administrator Apply Now
RPA Developer Apply Now
Account Executive Apply Now
Business Analyst (Toronto) Apply Now
Project Manager (RPA & AI) Apply Now

Get e-Invoicing compliant within 10 days


  • Get e-Invoicing compliant within 10 days

Time is running out for businesses in India that have an annual turnover greater than Rs 100 crores. If this applies to you, you have until January 1, 2021 to become compliant with the new mandatory e-Invoicing requirements that have been established by the government of India.
With this sense of urgency hanging over you, you might be wondering how you’ll become compliant in time. After all, the transition comes with its share of technological challenges. Fortunately, there’s a way – and it’s easy. But before we get to that, let’s take a look at what e-Invoicing is.

What is e-Invoicing?

Electronic invoicing – or e-Invoicing – is a method of digital invoicing that is becoming increasingly common in the B2B world. The e-Invoicing system operates as an integrated solution designed to ensure that one Enterprise Resource Planning (ERP) system can electronically generate and send an invoice to another ERP system. The receipt and processing of the invoice is automatic.

How e-Invoicing works

As of January 1, 2021, companies in India will be required to generate GST invoices from their ERP system. They will also be required to register their transactions with the government’s invoice registration portal. This portal verifies the invoice, ensures it has been digitally signed by the Goods and Services Tax Network (GSTN), and generates the signed e-Invoice. This signed e-Invoice will come with an Invoice Reference Number (IRN) and a Quick Response (QR) code and it will be issued to the relevant business for their records.

How companies can prepare for e-Invoicing

In order to ensure compliance with the new e-Invoicing requirements, Indian companies and global enterprises operating in India must update their ERP and accounting systems so they can effectively manage their GST reporting obligations. This is particularly challenging for businesses that manually generate e-Invoices.
However, the benefits that come with e-Invoicing go far beyond compliance with the Indian government’s new regulations. Replacing paper invoicing with e-Invoicing will save you money, improve your cash flow, ensure shorter payment cycles, reduce errors, and make it much easier to file your returns.

Tangentia e-Invoicing Gateway

To avoid the complexity of switching to e-Invoicing and to take full advantage of what the e-Invoicing system has to offer, Tangentia has developed their Tangentia e-Invoicing Gateway (TEG). This is a e-Invoicing system that provides you with some amazing features, such as:

  • A reconciliation dashboard to create a transparent, friction-less experience
  • Seamless integration with ERP and multiple options for ERP integration
  • Extensive validation checks and real-time monitoring to ensure the legal accuracy of all e-Invoice data and to avoid the duplication of invoices
  • Auto-exclusion of documents that are not required for IRN
  • Bulk generation of IRNs, making it an all-inclusive solution for end-to-end IRN and GST compliance
  • An India-specific GST compliance suite to automate GST returns, reconciliations, and e-way bills

Don’t let the idea of switching to e-Invoicing prevent you from becoming compliant. Automate your e-Invoicing process and gain control over GST compliance with Tangentia. We can help you navigate India’s GST compliance regulations and seamlessly move your business to e-Invoicing with zero operational disruption. And all of this within just 10 days.

About Tangentia

Tangentia provides services to customers on a global scale. They proudly count 12 Fortune 500 companies among their customers, and they have achieved over $10B in SaaS transactions over the past 17 years.
Contact us today for more information about how the Tangentia e-Invoicing Gateway can help you become IRN and GST compliant in time for the January 1, 2021 deadline.

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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B2B

Tangentia B2B

Tangentia B2B is a one stop shop for your B2B, EDI, trading partner, supply chain requirements, Connect your business with your enterprise-level trading partners worldwide through our network of more than 2000+ EDI connections, and integrate your EDI data with your ERP and other internal business applications seamlessly.

EDI

Reduce your EDI costs, increase your flexibility, and be EDI-ready quickly. Move your EDI to the cloud.

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eCommerce

Seamlessly integrate with 50+ ERP/WMS/E-commerce systems

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Features

STABILITY

Backed by the global Tangentia Consulting & Technology Organization

CREDIBILITY

11 Fortune 500 customers

FLEXIBILITY

Integration to 50+ ERP/WMS/E-commerce systems

RELIABILITY

1000+ B2B customers globally

SCALABILITY

Connect to more than 2000+ trading hubs globally

NO EDI CHARGEBACKS

Guaranteed EDI compliance to trading partner specifications

Tangentia B2B Customers

Testimonials & Case studies

Tangentia B2B Partners