Digital Worker Solutions for Your Organization
The closure of non-essential businesses and physical distancing mandates across the globe from COVID-19 has revealed an important challenge for organizations needing to quickly adopt a remote worker strategy. Over the course of a month businesses have had to quickly mobilize their in-office workforce with the tools they needed to work from home, while maintaining security and compliance. As leaders and internal teams were busy focusing on the “how” we also needed to pay close attention to our most critical asset – the people.
Organizations needed to ensure the mental well-being of its employees as they experience a major shift in their daily routines. Helping them stay engaged and motivated to ensure productivity and operational efficiencies, as best as possible. The unfortunate truth after a few weeks many remote employees started to feel the burden of isolation and missing the lack of in-person collaboration with their colleagues.
At Tangentia our team was already experienced in collaborating and working remotely with offices in both Canada and India and employees working onsite in Saudi Arabia and different parts of Canada but we realized we needed to do more. So we introduced a Remote Employee Engagement Program to tackle low morale and ensure everyone felt connected.
One initiative we launched is called –“Tangentia Talkies”
Tangentia Talkies is a daily session conducted on Google Hangout, which is presented by an employee for a short duration (10-15 minutes) with a Q&A period at the end. The format resembles a “talk show host” experience, which can be derived from the name itself (Tangentia Talkies). It begins with a theme song and continues with a presentation from the speaker. Once the presentation is over, the final credits are rolled, and everyone applauds the speaker and the listeners for their active participation in contributing to our collaborative culture.
The topic presented could be anything under the sun! The presenter could choose to educate the team on a topic they are passionate about, spread awareness for a cause or share a hidden talent with the team!
Some of the topics that have already been shared by the Tangentia team are Trust in the Digital Era which was presented by Rajhans Gupta(Sales Manager) wherein he spoke about the importance of trust and the effect it has on brands, ratings and protocols. The five main elements of trust and how companies can work on building trust among their consumers. Malav Kansara, Manager- Staffing presented on the “importance of Mental Health”. He presented a topic which is still considered a taboo with sensitivity and flair. He encouraged everyone to normalize this topic and seek help, if needed. You go to a doctor when you feel ill physically, the mind is no different- it also needs a specialist to heal.Priyanka Phadte, a trainee from the RPA vertical presented on “Parable” and encouraged everyone to think outside the box wherein the possibilities are infinite.She used animation in her presentation and showcased the different skills that she possessed. An otherwise shy and soft spoken- Shweta Kandri presented on the “Mystery called Dreams”. She explained a few famous theories on dreams like the Freudian Theory and the Modern theory and gave us a few interesting facts on dreams too.
The goal of the activity is to encourage open communication, maintain daily interaction with the team and eliminate the feeling of isolation – even if it’s for a short time.
The format resembles a “talk show host” experience, which can be derived from the name itself (Tangentia Talkies). It begins with a theme song and continues with a presentation from the speaker. Once the presentation is over, the final credits are rolled, after the HR department applauds the speaker and the listeners for their active participation in building our collaborative culture.
For businesses navigating these times of uncertainty the highest priority is often maintaining relationships and project success, but at Tangentia we work hard to find the balance between partners, projects and our people. We utilize collaboration tools such as Google Hangouts, Chat, WhatsApp and our phones to maintain open communication with our team.
We hope by sharing what we are doing at Tangentia during COVID-19, that it inspires other companies to implement similar programs, afterall we are all in this together.
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
Tangentia is extremely proud to announce that their India team is the recipient of the 2019 Top 20 Robotic Process Automation (RPA) Service Providers award. This award is presented to companies that have a proven track record when it comes to the deployment and maintenance of RPA systems, making them a trusted service provider for companies that want to implement RPA in their business.
The CIO Review India editorial team, along with a panel of leading industry analysts, CEO’s and CIO’s took great care in researching all qualified candidates to determine which of them had enough industry experience and technical skill to warrant a spot in the top 20. The award comes at a critical time, as Ernst & Young reports that just 30% to 50% of RPA implementations succeed at improving the efficiency of a business’s overall processes.
“The entire global #TangentiaTeam is proud of what our colleagues in India have done and slowly but surely customers worldwide will know of Tangentia’s agile digital transformation solutions around Automation, B2B and Digital” says Vijay Thomas, Founder and CEO of Tangentia.
Tangentia would like to thank all our customers, partners and associates in India for helping us achieve this honor.
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RPA has been embraced by many sectors, such as medicine, hospitality, retail, & manufacturing. Now, the financial sector is gearing up for a shift in financial management that will see companies digitize and streamline financial processes. Read our latest blog on how financial companies and internal finance teams are looking to RPA to become more efficient in day to day operations.
2019 was a significant year for Tangentia. As a recognizable ‘global boutique’ consulting firm that provides bespoke services in Canada, USA and India—we are excited about the progress we saw.
Whether it was our core B2B business of EDI(Electronic Data Interchange) and Ecommerce or the development of our new AI(Artificial Intelligence) and RPA(Robotic Process Improvement) segment, we empowered many businesses to improve their core operations.
But what trends really defined 2019? And which ones will continue to lead the way into 2020?
2019 Was a Milestone Year For Tangentia
2019 was the year we committed to automation through our AI and RPA service offerings. While we had some exposure previously (mostly through providing staffing solutions), we expanded our offerings by creating a new range of services that focused on key problems that businesses face in a multitude of industries. We expanded our partnership with IBM to become a Platinum partner of IBM for Watson AI. Also we are global partners for Automation Anywhere, UI Path and Blue Prism in the RPA space.
We also consolidated some of our legacy services, improving our B2B business segment—which includes our legacy EDI and Ecommerce business. These services continued to grow substantially outside of North America with many significant wins in 2019 in India including India’s largest retailer.
Our global headquarters also moved in Toronto, from Willowdale to the Waterfront district, which saw us join the likes of Google,Uber, LCBO, Royal Bank, and soon Microsoft in what is arguably the fastest-growing tech hub in the world. We are beyond excited to be located in such an innovative area of the city.
How Will 2020 Impact Digital Transformations?
Company accomplishments are important, but the real value is in the lessons we learned from the exciting technologies that we offer.
So, what were the main takeaways from 2019?
Automation Isn’t a Magic Bullet
The RPA industry saw between 600-1000% growth in 2019. These numbers are large and signify that many companies are investing in this technology heavily. Major players in this industry have become unicorns in the investing world as the markets realize the potential that automation has.
However, AI, RPA, automation, and similar technologies aren’t a guarantee. Companies that invested millions into this technology without a plan saw minimal results.
Automation is a catalyst for innovation, but your business needs the right systems in place to take advantage of it. The goal of RPA is to enhance existing systems that are already working. An automation solution will decrease costs, improve efficiency, and other core metrics- but only if an organization understands what areas they need to improve.
It’s important that a company makes small changes that compound over time. We encourage our clients to push for real value and not to fall victim to the marketing pitches that they’ve heard about automation. Our team even has a Continual Process Improvement(CPI) using RPA model that we encourage our customers to try out.
In 2020, we expect to see more companies identify how RPA can help their organization cut costs, improve productivity, and make their business more agile.
EDI Isn’t Dead. It’s Evolving
Yet again, critics made the claim that EDI is dead. But as an EDI solution provider, I can assure you that EDI isn’t going anywhere.
If anything, EDI is evolving and adapting to the digital age. At Tangentia, we see EDI as any B2B communications between two business entities and not through the traditional lens of ANSI X12 or EDIFACT. And while this traditional EDI may be slowing down, XML and API formats aren’t going anywhere—especially in the age of integration. Today, businesses rely on countless apps having the ability to communicate and synchronize flawlessly. This alone will ensure the longevity of EDI as companies look to simplify B2B communications.
Legacy companies will always rely on some form of EDI, while modern startups have the benefit of building out in the digital world. Still, even startups require EDI solutions using either the XML or API formats.
Digital Transformations Matter – But You Must Define What It Means to Your Company
Digital transformation is the buzzword today. Every company is claiming they are making a digital transformation.But what does it really mean?
An effective digital transformation should be all about making incremental changes that drive long-term value and improve the user experience.
For example, a business may use an invoicing system that takes one month to complete. They could realize substantial gains by automating this process down to several days.
One advantage that we can offer our clients is the perspectives we have gained from working in Canada, the United States, and India. We can help companies identify what’s working in one region and find ways to adapt that same technology in another.
Digital transformations aren’t going anywhere in 2020. Successful companies are always looking to modernize and improve the way they connect with customers, employees, and partners. However, we expect to see companies focus more on what their personalized digital transformation looks like.
Where Is Tangentia Going in 2020?
Agile Digital Transformation
Our unique agile approach to digital transformation has allowed us to deliver complex digital transformation projects for the largest beverage alcohol distributor in the world, the largest retailer in India and many mid sized companies worldwide. We will continue to stay true to our belief in the power of the iterative agile delivery model.
Tangentia is a ‘global boutique’ firm. We know how to execute using a global delivery model with much less overheads than our competitors and that provides our customers with high-end services at a value driven price.
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Interested in Automation but don’t know where to start? Looking for somebody to help maintain, support and enhance your existing bots? Or just want to say hello? Contact us now. We promise a human will answer your query, not a bot.
Digital Transformation: One Button at a time!
Finding the right promotional giveaways for your exhibition can be a challenge.Promotional products are only successful in marketing your company or organization if the person who receives it is actually going to make use of it. When choosing a product, think about how well you might receive the item?
With this in mind, our marketing team did a fantastic job of getting it right, making our Tangentia Badges a huge success at Vibrant Goa. Check out some of the final designs that made it from the hundreds of initial ones our team worked on.
Tangentia – I Love Goa
The biggest hit at the event by a mile, this button was popular amongst visitors, fellow exhibitors and students alike. We even had our humble button get a few selfies with some big-name personalities like Mr. Piyush Goyal – Minister of Railways & Commerce Government of India, Mr. Pramod Sawant, Honorable Chief Minister of Goa & Mr. Jagat Shah – Chief Mentor Vibrant Goa.
Tangentia – KEEP CALM and AI
Artificial intelligence (AI) not only powers your latest smartphone nowadays but, is also providing solutions to big and thorny problems like business processes, digital security, disaster management and cancer treatment.
Tangentia.AI is helping companies leverage this potential for faster, smarter and more economic growth. As such, it makes sense to just sit back, relax and AI!
Tangentia – Kitne BOTS the re Kaliya?
Perhaps one of the most iconic dialogues from one of the most iconic movies of yesteryears.
Tangentia’s Robotic Process Automation team took this timeless classic and made it their own. With RPA and Intelligent Automation, the possibilities for business processes and growth is virtually limitless.
Tangentia – To be or not to B2B, That is the question?
Question indeed, and one our experts at Tangentia.B2B can help answer. Tangentia EDI is a one-stop shop for your EDI, B2B, trading partner, supply chain requirements. Connect your business with your enterprise-level trading partners worldwide through our network of more than 2000+ EDI connections, & integrate your EDI data with your ERP and other internal business applications seamlessly.
Tangentia – Wanna chAI?
A quirky take on the famous desi Chai and Tangentia’s budding AI division that is helping accelerate digital transformation through intelligent automation.As the saying goes, a BOT can happen over coffee!
Grab your Free button now!
With all the love and praise we received at Vibrant goa, and with most of our buttons running out of stock by day 3, it only seems fair that we send out some more to those who didn’t get one. If you would like to receive any of these buttons, do let us know in the form below, and Tangentia will send them out to you, for Free!